Monitoring - We are happy to report that we have implemented a fix for the issue causing custom HTML in experience settings to be truncated. We are monitoring the fix to ensure everything is functioning as expected. Should you have any questions about this issue or continue to experience this issue, please email support@ceros.com. Thank you for your patience as we worked diligently to find a fix for this issue.
Mar 25, 2023 - 18:57 EDT
Identified - We have identified the cause of the issue causing the custom HTML within experience settings to be truncated and are working as quickly as possible to implement a fix. We will continue to provide updates here as soon as they become available.
Mar 25, 2023 - 16:08 EDT
Update - While we investigate reports of an issue that is causing the custom HTML within experience settings to be truncated, the Ceros Studio will be put into maintenance mode. The Ceros Studio will not be accessible during this time.
We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available.
Mar 25, 2023 - 14:48 EDT
Investigating - We are urgently investigating reports of an issue that is causing the custom HTML within experience settings to be truncated. We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available.
Mar 25, 2023 - 14:40 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:00 EDT
Scheduled -
On Saturday, March 25th, we will be performing routine maintenance on the Ceros platform starting at 8 am ET and lasting up to 6 hours.
The Ceros platform will not be accessible during the maintenance window. If maintenance is completed in less time, access will be restored immediately once it is completed.
This maintenance will not impact live experiences.
Mar 22, 10:17 EDT