Cloudflare Disruption Impacting Ability to Publish Ceros Studio Experience

Incident Report for Ceros

Resolved

We are happy to report Cloudflare has resolved their infrastructure issues and all of their services are now fully online! As a result, all Ceros users should expect functionality of the Ceros Studio platform to return to normal.

For more information on the Cloudflare outage, please review Cloudflare's postmortem here - https://blog.cloudflare.com/post-mortem-on-cloudflare-control-plane-and-analytics-outage/.

Posted Nov 04, 2023 - 07:58 EDT

Monitoring

We have seen improved performance with users' ability to publish and update experiences however, Cloudflare continues to work on fully restoring their service so there may still be some degraded performance within Ceros Studio.

We will continue to monitor the situation with CloudFlare and provide updates as they become available.

In the meantime, you can also monitor CloudFlare's status through their status page - https://www.cloudflarestatus.com/

Posted Nov 03, 2023 - 08:25 EDT

Update

Cloudflare is continuing to work on a fix for this issue.

Posted Nov 02, 2023 - 13:46 EDT

Identified

We have identified an issue caused by Cloudflare which is preventing users from publishing Ceros Studio experiences and updating experiences that have previously been published. This issue is reliant on Cloudflare resolving issues they are experiencing with their API, as discussed on the Cloudflare status page - https://www.cloudflarestatus.com.

We will continue to provide updates on this as soon as they become available.

Posted Nov 02, 2023 - 12:48 EDT

This incident affected: Studio (Publishing).